Best Auto Repair, Merriam

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INSURANCE QUESTIONS

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 913-722-0016 or make an appointment online!

What People Say About Us

Merriam
  • This place is just what I needed. Top notch mechanics, trustworthy and competitive prices. I will bring all of my vehicles back to get automotive repairs done. What a gem!!!

  • Great customer service. They seem to know what they are doing and all with reasonable price. Small place but good workers, it seems.

Merriam
  • The team at Mission got my car back into top shape for the coming winter/years with a new brake job. Very happy with the performance of their services. Super friendly bunch.

  • Fast and honest, the only place I'll take my car.

Merriam
  • Great people...great service ....great price. I wouldnt take my car anywhere else. Jeremy is always upfront, honest and on point with what needs to be done. That means A LOT when it comes to car repairs and maintenance.

  • Excellent service and the owners are very engaging, give you an honest evaluation. This was my first time here, will definitely go back.

Call us for service: 913-722-0016

ASE (Automotive Service Excellence)
ASE Master Technician
Napa
mobil1
BG Products
  • Car Care Aware